Student Grievances & Appeals

Empyrean is committed to providing a quality training environment in which all students can reach their potential. The needs and personal development of our students has been and always will be our highest priority, and Empyrean will strive to improve the quality of its courses and services to students.

We appreciate that students may wish to address their concerns regarding any aspect of their study with Empyrean from course arrangements, academic assessments, administration practices and other matters. Our Student Service Department is always available to assist students with information about the Grievances Resolution Process.

Student Service Department will provide information on what students can do if they have a concern or complaint about our service, including the steps or procedures that could be taken to resolve the concern or complaint.

Please contact our student service to assist with your enquiry