CHC52015 - Diploma of Community Services
(Case Management)
(CRICOS-098455C)

With a Diploma of Community Services you will gain skills and knowledge on legal and ethical compliance, society and diversity, personal and professional development, working with clients and peer case workers, community program development, policies and research. This may include areas of aged care, disability, mental health, youth services and child protection. Our industry-experienced trainers will guide you through real-life scenarios and case studies in order to provide you with the necessary knowledge, expectations and continuous improvement mind-set. At the end of the course students will be equipped with various skills, techniques as well as holistic approach which will enable them to navigate community services sector and keep up with its demands and currency.

Course

overview

STUDENT

International and Domestic students

ENGLISH REQUIREMENT

English equivalence to 5.5 IELTS or similar (Additional LLN testing to the relevant AQF level may be requested)

CAREER PROSPECTS

• Social Housing Coordinator
• Community Services Worker
• Welfare Officer
• Case Manager
• Family Support Worker
• Coordinator Youth Services
• Team Leader / Supervisor

industry placement

This course includes 120 hours of mandatory industry placement

DURATION

52 weeks (1 year / 4 terms)

ACADEMIC REQUIREMENT

Completion of the equivalent level Australian certificate/ qualification. Completion of year 10 high school or equivalent.”

STUDY PATHWAY

After completing the qualification, students may progress to study Social Studies or Social Work Degree

ASSESSMENT

Units of competence will be assessed using a selection of tools, portfolios, essays, reports, role-plays, practical observations, case studies, questioning, simulation activities and written tests.

Units of competency

UNIT CODE CORE UNITS
HLTWHS004
Manage work health and safety
CHCLEG003
Manage legal and ethical compliance
CHCDEV002
Analyse impacts of sociological factors on clients in community work and services
CHCDIV003
Manage and promote diversity
CHCCOM003
Develop workplace communication strategies
CHCPRP003
Reflect on and improve own professional practice
CHCMGT005
Facilitate workplace debriefing and support processes
CHCCCS007
Develop and implement service programs
UNIT CODE ELECTIVE UNITS
BSBWOR501
Manage personal work priorities and professional development
CHCCCS004
Assess co-existing needs
CHCCSM004
Coordinate complex case requirements
CHCCSM005
Develop, facilitate and review all aspects of case management
CHCCSM006
Provide case management supervision
BSBWOR502
Lead and manage team effectiveness
BSBADM502
Manage meetings
BSBPMG522
Undertake project work

Your studies will prepare you for

  • Legal and Ethical Compliance
  • Society and Diversity
  • Personal and Professional Development
  • Case Management 1: Working with Clients
  • Case Management 2: Working with Peer Case Employees
  • Program Development
  • Practical skills implementation