SIT50416 Diploma of Hospitality Management
CRICOS Code: 091070K
This Empyrean course is a 12 months course or 6 months if a student has completed Certificate IV in Hospitality or Certificate IV in Commercial Cookery. The course structure has a mixture of classroom based training and works with Empyreans Industry partners.
The course includes how to research problems and to apply appropriate solutions, role plays so that a student can enhance their learning and comprehension and gain the knowledge and skills which are necessary to recruit and select staff, how to write advertisements for jobs, how to train new staff and how to manage staff performance. It also includes lessons on how to prepare and monitor budgets and how a business manages its income and its expenses and costs. Finally, a student is taught how to manage business relationships and how to ensure compliance with all Australian regulatory requirements for operating business.
Eligibility: International students
English requirement: Higher Intermediate or equivalent
Academic requirement: Completion of year 10 or equivalent
Duration: 12 months or 6 months if you have Cert IV Hospitality, Cert IV Commercial Cookery, or equivalent units.
Study: Full-time study with minimum 20 hours per week
Career opportunities:
- Bar manager
- Cafe manager
- Front Office Manager
- Banquet or Function Manager
Course pathway: Advanced Diploma of Hospitality Management
Study unit: Total of 7 units (Diploma units only)
| Unit Code | Unit Name |
| CORE UNITS | |
| BSBDIV501 | Manage diversity in the workplace |
| SITXHRM003 | Lead & manage people |
| SITXCOM005 | Manage conflict |
| SITXCCS007 | Enhance the customer service experiances |
| SITXHRM002 | Roster staff |
| SITXFIN003 | Manage finances within a budget |
| SITXWHS003 | Implement & monitor work health & safety practices |
| SITXMGT001 | Monitor work operations |
| SITXMGT002 | Establish and conduct business relationships |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXGLC001 | Research and comply with regulatory requirements |
| BSBMGT517 | Manage operational plan |
| SITXFIN004 | Prepare and monitor budgets |
| ELECTIVE UNITS | |
| SITXFSA001 | Use hygienic practices for food safety |
| SITXFIN001 | Process financial transactions |
| SITHFAB002 | Provide responsible service or alcohol |
| SITFAB001 | Clean and tidy bar areas |
| SITHFAB003 | Operate a bar |
| SITHIND004 | Work effectively in hospitality service |
| SITXHRM001 | Coach others in job skills |
| SITHFAB005 | Prepare and serve espresso coffee |
| SITHFAB012 | Provide advice on Australian wines |
| SITHFAB007 | Serve food and beverages |
| SITXCCS006 | Provide service to customers |
| SITXWHS001 | Participate in safe work practices |
| SITHIND002 | Source and use information on the hospitality industry |
| SITXFSA004 | Develop and implement a food safety program |
| SITXHRM004 | Recruit, select and induct staff |